Privacy Policy

Last updated: 6/16/2025

1. Introduction

Vyrlme (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media management platform and services.

2. Information We Collect

Personal Information
Name, email address, and contact information
Account credentials and profile information
Payment and billing information
Communication preferences
Usage Information
Device information (IP address, browser type, operating system)
Usage patterns and feature interactions
Content you create, schedule, and publish
Analytics and performance data
Social Media Data
Social media account information you connect
Posts, comments, and engagement metrics
Audience demographics and insights
Content performance analytics

3. How We Use Your Information

We use the collected information to:

Provide and maintain our social media management services
Process your content scheduling and publishing requests
Generate analytics and performance reports
Communicate with you about your account and our services
Improve our platform and develop new features
Process payments and manage billing
Provide customer support and respond to inquiries
Comply with legal obligations and prevent fraud

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers
We may share information with third-party service providers who assist us in operating our platform, including:

Cloud hosting and storage providers
Payment processors
Analytics and marketing platforms
Customer support tools
Social Media Platforms
When you connect social media accounts, we share content and data as necessary to provide our services according to each platform’s terms and policies.

Legal Requirements
We may disclose information when required by law, court order, or to protect our rights, property, or safety.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and employee training
Secure payment processing
Regular data backups and disaster recovery procedures

6. Data Retention

We retain your information for as long as necessary to:

Provide our services to you
Comply with legal obligations
Resolve disputes and enforce agreements
Improve our services and analytics
When you delete your account, we will delete your personal information within 30 days, except where retention is required by law.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

Access and review your personal information
Correct inaccurate or incomplete information
Delete your personal information
Restrict or object to processing
Data portability
Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking

We use cookies and similar technologies to:

Remember your preferences and settings
Analyze platform usage and performance
Provide personalized content and features
Improve security and prevent fraud
You can control cookie settings through your browser preferences, though this may affect platform functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Third-Party Links

Our platform may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email

support@vyrlme.com

Data Protection Officer:

 dpo@vyrlme.com

Call Us

+971 4 591 7360

+971 50 1007705

+971 50 3388924

Office Location

City Tower-2, 13th Floor, Sheikh Zayed Road, P.O. Box 186661, Dubai, UAE

14. Jurisdiction-Specific Provisions

California Residents (CCPA)
California residents have additional rights under the California Consumer Privacy Act, including the right to know, delete, and opt-out of the sale of personal information.

European Users (GDPR)
If you are in the European Economic Area, you have additional rights under the General Data Protection Regulation, including the right to lodge a complaint with a supervisory authority.